In this episode of The Insurance Technology Podcast, Reid sits down with co-founder and CEO of Planck, Elad Tsur, to hear about Elad’s early roots in insurance and how he always knew he wanted to bridge the gap between insurance and technology.
Tune in to hear Elad discuss the five layers of AI and the need he has identified for the industry to treat insureds more like customers.
Episode Highlights
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Growing up with insurance roots (1:45)
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Planck, a platform based on 5 layers of AI (2:43)
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Predicting underwriting insights (4:55)
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What is customer success? (27:58)
“The second carriers treat insureds as customers, you're going to see insurance behaving like other industries you love. They're treating you like a customer, that's servicing you properly, thinking about your best interest, rather than some insured who signed a legal document that's bindable between the two of you.”
Elad Tsur
Co-Founder and CEO of Planck
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