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Episode 94 | October 3, 2025

Whisking Together Industry Event Insights

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In this podcast episode, Reid whisks together a rich discussion about the essential ingredients of unforgettable industry events with experts Bryan Falchuk, President and CEO of PLRB; Chip Bacciocco, CEO of TrustedChoice.com (now a part of the Momentum family); Christen Kelley, podcast co-host and VP of Marketing at Ivans; and Jim Hackbarth, a retired industry expert and former CEO of Assurex Global.

From throwback stories about early industry events to bold strategies that push events beyond the cookie-cutter conference formula, this conversation focuses on reimagining how we meet, interact, and grow together.

Episode Highlights

  • Reminiscing on first industry events (3:02)
  • Favorite events (9:32)
  • Fun conferences & keeping to a theme (13:31)
  • Bigger events becoming pay-to-play (17:39)
  • Why CIAB is great even though it’s a grind (23:16)
  • Honesty is the best policy (32:39)
  • How panels should work (34:00)
  • Bryan’s soapbox on sales pitches (45:22)
  • If you created an event, what would it look like? (52:33)

Watch the episode on YouTube!

“Developing those relationships, doing those fun things, doing stuff together, that's a side of it, but just embedding those lanes for people to step into, to get to know each other in that way…it goes a long, long way.”

Reid Holzworth
CEO Ivans

Check Out the Insurance Technology Podcast on YouTube

We’re excited to share that the Insurance Technology Podcast is now on YouTube! You can catch all the previous episodes, and can now watch the newly released episodes in a new video format.

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